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Internal SSAFA Reward and Recognition
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Branch Handbook
Introduction 5
Getting started 6
Training and Volunteer Development 7
- Branch Connection - Guide for Service Volunteers
- Guidance for Branch Chairs: Connecting non-Community Engagement Volunteers with Branches
- Guidance for Branch Contact Volunteers
- Branch Connection - Welcome Email from the Branch Chair Template
- Internal SSAFA Reward and Recognition
- Volunteer Wellbeing and Support
- Support, Supervision and Mentoring
Community Engagement 12
- The Vision for Community Engagement in Branches
- Community Engagement Strategy
- The role of your Community Engagement Manager
- Meet your Community Engagement Managers
- Brand messaging and numbers
- The role of your Regional Marcomms Manager
- Media and public relations (PR)
- Marketing Hub
- Brand Guidelines
- Public Liability Insurance
- Branch Connection/Branch Contact - Employee Guide
- Community engagement
Events 5
Fundraising 6
Extra Support 5
Wider SSAFA Services 18
- Welfare Operations Services Overview
- How to refer a Beneficiary to the Regional Office
- Caseworking
- SSAFA Mentoring
- Gurkha Services, SSAFA
- Serving Community Teams
- Glasgow's Helping Heroes
- Veterans in the Criminal Justice System (VCJS)
- Forcesline, SSAFA
- RAF Personal Support and Social Work Service
- The Forces Additional Needs and Disability Forum (FANDF)
- Short Breaks for Families with a Disability
- SSAFA - Stepping Stone
- Domestic Abuse Outreach
- Support Groups
- Safe to Serve
- Military Wives Choirs
- Overseas Community Health Services
Volunteer Managers 2
Policies & Governance 12
- Volunteer Policy
- Safeguarding Policy
- Volunteer Driver Policy and Guidance
- Data Protection Policy
- IT Policy
- Complaints Policy
- Boundaries Guidance for Volunteers
- Volunteer Expenses Policy
- Manual handling policy
- Photography guidelines
- SSAFA Branches - Use of funds for Community Engagement
- Branch Honorary Life Membership
Meet your Regional Team packs 9
- For Branch Volunteers in Scotland
- For Branch Volunteers in the North Area
- For Branch Volunteers in the Central Area
- For Branch Volunteers in Wales
- For Branch Volunteers in the South West Area
- For Branch Volunteers in the South East and London Area
- For Volunteers in Northern Ireland
- For Volunteers in Republic of Ireland
- For Volunteers in Overseas
Other Resources
- Getting Started at SSAFA
- Volunteer Support
- Reward & Recognition
- Volunteer Learning Base and Training Courses
- Volunteer Role Descriptions and Induction Plans
- GoAssemble User Guides
- SSAFA Policies & Guidance
- Suggestion Box
- Culture Review
- Welfare Operations Quarterly Service Activity Report
- NDP Rollout Information Archive
- GoAssemble Supervisor Guides
- Caseworking
- Compass
- Overseas Casework
- Northern Ireland and Republic of Ireland Casework
- Community engagement support
- Serving Community Teams
- Veterans in the Criminal Justice System (VCJS)
- Mentoring