Casework Overview under NDP
8 Articles
- Details of the Casework Process
- Overview of changes to SSAFA's service delivery in the last 5 years
- Casework Process Overview in NDP Areas
- Branch Connection - Guide for Service Volunteers
- Caseworker Role Description
- The role of your Volunteer Development Manager
- SSAFA BRAVE Standards
- Casework Reviews (Previously Known As Quality Assurance Checks)
Casework Guidance
30 Articles
- Almonisation Process, Order of Almonisation
- Antecedent Regiment List
- Arranging a Client Visit
- Caldicott Principles
- Casework Supporting Documentation
- Caseworker's Report Best Practice Guidance
- Definitions of Cases, Visits and Enquiries
- Eligibility for SSAFA Support
- Emergency Verification of Service
- Guide - Requesting Assistance from TRBL’s Central Grants Team
Casework Forms and Templates
18 Articles
- AO Business Order Form
- Assistance Providers Requirements, Matrix
- Caseworker Visit Checklist
- Client Referral Form into SSAFA
- Emergency Proof of Service Application Form
- Form 24 - Relief from VAT on goods and services for disabled people
- Leaflet - How Military Charities will use my personal information
- Leaflet - Notes for Clients
- Mosaic (CMS2) Form A
- OT Practice Referral Form
Meet Your Regional Team packs
14 Articles
- For Caseworkers in Scotland
- For Caseworkers in the North East and Yorkshire Region
- For Caseworkers in the North West Region
- For Caseworkers in the East of England Region
- For Caseworkers in the East Midlands Region
- For Caseworkers in the West Midlands Region
- For Caseworkers in Wales
- For Caseworkers in the South West Region
- For Caseworkers in the South East Region
- For Caseworkers in the London Region