This article provides contact details for the Mosaic team. If volunteers experience issues with Mosaic they should contact the helpdesk directly. If volunteers are experiencing issues with a specific case, please contact your Regional Office (contact details can be found here)
Phone
0800 260 6776 and 020 4526 5906
Helpdesk Web Page
Please note: this website is for Mosaic and is not SSAFA specific. For SSAFA processes please review our SSAFA specific casework guidance.