Identification for the VoS Application
The following applies whether undertaking remote or face to face casework:
In line with the MOD identification requirement you need to see proof of identity of the person who served, such as a passport or driving license. Proof of address should also be seen, such as utility bills, council tax letter, bank statement, credit card letter, etc)
Where a drivers license or passport is not available, ask for official documents which link to the eligible serving person. Such forms of ID are birth certificate, utility bills, council tax letter, bank statement, credit card statement etc. At least two forms of ID should be provided and these should match the information on the VOS form.
This will enable you to complete the first declaration on the VoS Application form, confirming that you "Have seen documents that verify the identity of the client making this request."
If the person served under a different name
If someone served under a different name, and has since changed their name, we must receive documentation/ identification which establishes the link between the previous and current name. Without this we cannot provide financial assistance, as we cannot guarantee that the individual is actually the person who served.
Where obtaining consent of the person who served is not possible
If the person whose Service details are being requested is deceased a death certificate or proof of death, for example an invoice from undertaker or confirmation of Bereavement Allowance (formerly Widow’s Pension) is required.
In cases where the service/ex-service person is unable to sign, a copy of power of attorney and the attorney’s consent should be attached. Where there is no power of attorney, a note from a medical professional explaining the client’s incapacity will suffice.
In cases of estrangement or divorce, where the service/ex-service person has not signed, and as much information as possible has been provided, the Service Verification office will only be able to confirm or deny service, as under data protection laws no additional details can be released.
Any request received with insufficient documentation will be returned.
Download the VoS Application Form
Please follow the link below to download and complete the form:
Where to send the completed VoS Application Form
The quickest way of submitting the form is to email it to the applicable disclosure cell below.
If the case is time sensitive state this and a brief reason why in the email to the disclosure cell. Mark the email as high importance and add URGENT to the subject heading of the email.
| Royal Navy Verification | Army Service
Verification (For Officers or soldiers with regular or reserve service) | RAF Verification |
|---|---|---|
Email: [email protected] Address: RN Disclosure CellNavy Mail Point 1.3 Navy Command Headquarters Leach Building Whale Island PORTSMOUTH P02 8BY Tel 02392 62 8672/8670/8667 | Email [email protected] Address: Disclosures 1 Room 2246 Mail Point 520 Army Personnel Centre Kentigern House 65 Brown Street, GLASGOW G2 8EX Tel 0141 224 2822/3903 Fax 0141 224 3172 | Email: [email protected] Address:RAF Disclosures Section Room 6 Trenchard Hall RAFC Cranwell Sleaford LINCS NG34 8HB Tel 01400 26 8163 Fax 01400 26 6417 |