The BRAVE mnemonic has been created to ensure the five Standards become memorable, bringing our Values to life and placing them in the centre of everything we do.
SSAFA BRAVE Standards
Updated on
Caseworking
Casework Overview under NDP 6
Casework Guidance 28
- Almonisation Process, Order of Almonisation
- Antecedent Regiment List
- Arranging a Client Visit
- Caldicott Principles
- Casework Supporting Documentation
- Caseworker's Report Best Practice Guidance
- Definitions of Cases, Visits and Enquiries
- Eligibility for SSAFA Support
- Emergency Verification of Service
- Guide - Requesting Assistance from TRBL’s Central Grants Team
- Handling Difficult Clients
- How to - Egress Switch Secure Email, accessing
- How to - Send Teams Meeting Invites to and from Go Assemble Accounts
- How to Upload Documents from a Phone or Tablet Directly to Mosaic
- Mosaic - Attachment Naming Convention
- Mosaic - Caseworkers Workbook
- Passing a Case to Regional Office
- Regional Office Verbal Consent
- Remote Casework
- Risk - Casework Risk
- Risk - Personal Safety leaflet
- Risk - Safeguarding and Risk Management
- SSAFA Crisis Support
- The OT Practice (TOTP)
- Verification of Service
- View and accept a casework ‘task’ on Go Assemble
- Visit Checklist Guidance
- File Formats on Go Assemble
Casework Forms and Templates 17
- AO Business Order Form
- Assistance Providers Requirements, Matrix
- Caseworker Visit Checklist
- Client Referral Form into SSAFA
- Emergency Proof of Service Application Form
- Form 24 - Relief from VAT on goods and services for disabled people
- Leaflet - How Military Charities will use my personal information
- Leaflet - Notes for Clients
- Mosaic (CMS2) Form A
- OT Practice Referral Form
- Regional Office Contact Details
- Safeguarding Concern Reporting Form
- SAIL Referral Form
- SSAFA Client Authorisation to External Organisations
- SSAFA Data Collection Form
- Template Communications re Debt Advice
- Verification of Service Application Form
SSAFA Financial and Grants Guidance 1
Other Resources
- Branches
- Compass
- Community engagement support
- SSAFA Policies & Guidance
- Serving Community Teams
- Veterans in the Criminal Justice System (VCJS)
- Volunteer Role Descriptions
- NDP Information Hub
- NDP Volunteer Induction Pathways
- GoAssemble User Guides
- GoAssemble Supervisor Guides
- GoAssemble Mobile App
- Getting Started with Learning Base
- Handbook Essentials
- Getting Started at SSAFA
- Reward & Recognition
- Volunteer Support