Skip to content
SSAFA Volunteer Knowledgebase
Search guides and tutorials...
Search guides and tutorials...
SSAFA Volunteer Knowledgebase
Community engagement support
Generate Manual PDF
Other Resources
Branches
Caseworking
Compass
SSAFA Policies & Guidance
Serving Community Teams
Veterans in the Criminal Justice System (VCJS)
Volunteer Role Descriptions
NDP Information Hub
NDP Volunteer Induction Pathways
GoAssemble User Guides
GoAssemble Supervisor Guides
GoAssemble Mobile App
Getting Started with Learning Base
Handbook Essentials
Getting Started at SSAFA
Reward & Recognition
Volunteer Support
Brand and design
8 Articles
Brand guidelines
Brand messaging and numbers
Design templates
Download ready-to-use templates
How to order a branded poppy wreath
Maps
Logos
Stationery and office supplies
Communications
6 Articles
Celebrity ambassadors
Contact details for external audiences
Crisis comms
Media and public relations (PR)
Public affairs
Storytelling
Digital and social marketing
7 Articles
Branch microsite
Content ideas
Facebook
Introduction to social media
Social media policy
X
QR codes
Fundraising, local
3 Articles
Collections
Fundraising support in Scotland
Regional statutory funding
Fundraising, national
14 Articles
Corporate engagement
Events
Face-2-face fundraising FAQs
Gift Aid
Gifts in Wills
In memory giving
Lottery
Payroll giving
Philanthropy
Raffles
Marketing
7 Articles
Community Marketing news
Marketing Hub
Marketing Hub FAQs
How to set up a Marketing Hub account
How to place an order on the Marketing Hub
How to get materials printed
How to source and buy branded merchandise
Media (photography, video etc.)
2 Articles
Photography guidelines
Video content