This document contains guidance, and required actions, for Branch Chairs prior to the transition into NDP. All Branches will transition into NDP and onto GoAssemble during the week of June 8th 2026.
Key Information
To prepare for a smooth and accurate migration process there are a few actions you will need to take during the preparation phase, these are detailed below. Throughout this preparation phase, and the migration process, you will be supported by your Regional Manager, Branch Office, Volunteer Development Manager and your Community Engagement Manager. The NDP Project Team are also available to support.
Preparation Actions
Volunteer Data Prep
The data for each volunteer will be migrated onto GoAssemble on migration day. It is essential to use the most up-to-date and accurate data possible to avoid any issues setting up each volunteer’s profile.
Please work with your VDM during the preparation period before your branch migrates to review the data we currently hold. Together please confirm that the volunteers listed are active in their roles. For any that are not, we will offboard them appropriately. Additionally, we need to identify if any active volunteers are missing from our list.
We also seek to identify all Branch Honorary Life Members during this period. Moving forward we will maintain a record of BHLMs to ensure that we accurately capture and celebrate the outstanding contributions of these volunteers; the relationship with these individuals will be maintained by the branch, as it is currently.
Casework Preparation
A critical part of the transition process is the smooth handover of cases from the branch/division to the Branch Office. Your branch office has effectively already been acting as the regional office does for most branches. Therefore, due to exisiting strong relationships, the move of responsibility for casework from branch/division to the Branch Office will not be as significant as it is in the rest of the network who do not have Branch Offices.
Having a clean and well organised handover will minimise any potential impact on beneficiaries and caseworkers. Please share the guidance below with your Branch/Divisional Secretaries and Treasurers and support them with the necessary actions, as this will help them prepare for casework moving over to the Branch Office.
NDP Briefings
We will hold / have held meetings and briefing sessions with your branch, and provide you with information to share with all volunteers. Your help in ensuring they read and understand the information is much appreciated.
GoAssemble Training
Prior to transitioning please sign up for GoAssemble training to help familiarise yourself with the new system, information on how to sign up to the training is in the Signing up for GoAssemble Training guide.
You will need to also attend the GoAssemble for Managers training, run by the L&D team. This training will talk through additional functions you will need to use on GoAssemble in your executive role. It can be accessed once you have been set up on GoAssemble.
To sign up for this training please follow the steps below:
Log into your GoAssemble account and click on your Initials in the top right corner, the View Profile Details.
Click on the Training tab
This will bring up your required and optional training courses. Select the eLearn-GoAssemble for Managers course to book onto the course.


