The below video contains exerts from informal interviews between caseworkers and their Regional Casework Coordinators, within the current NDP areas of Wales and the East Midlands.

Volunteers:

• Steve is a Caseworker in the East Midlands. He has volunteered with SSAFA since 2022.
• Peter is a Caseworker and a Community Engagement Volunteer in the East Midlands. He has volunteered with SSAFA for 25 years.
• Diane is a Caseworker in the East Midlands, who joined SSAFA in 2023.
• Alan is a Caseworker in Wales, who started casework in December 2024.
• Al is a Caseworker in Wales. He has been a volunteering with SSAFA for 8 years.