All volunteer details will be migrated over to GoAssemble from SAVI, regardless of role. Below is a summary of key information relating to the migration process.
Welcome Email
You will receive a welcome email once your GoAssemble profile has been set up, with log in instructions.
The welcome message will look like this:
You can not log into GoAssemble with your SSAFA email address
Your Profile
On GoAssemble you will have your own profile where you can update your own personal details, and you will have the ability to email, internally and externally, via the GoAssemble messaging system. Expenses will also be claimed via GoAssemble. Once logged in to you will also be able to access training courses in Learning Base and all policies, procedures and guidance you need to perform your role, therefore no longer needing to access SSAFAnet.
Your Role Title
For some this transition will mean a change to your role tile or who directly supervises your volunteer activity. Details are in the table below.
The table shows who your manager will be listed as on GoAssemble, please note your manager on GoAssemble will not necessarily be your main point of contact when undertaking your role.
| Current Volunteer Role in SAVI | Volunteer Role in GoAssemble | Manager in GoAssemble | Activity Point of Contact |
|---|---|---|---|
| Regional Chair | Regional Chair | Regional Manager | Deputy National Chair |
| Branch Chair | Branch Chair | Regional Chair* | Community Engagement Manager |
| Branch Secretary | Branch Secretary | Branch Chair | Branch Chair |
| Branch Treasurer | Branch Treasurer | Branch Chair | Branch Chair |
| Branch Administration Coordinator | Community Engagement Volunteer | Branch Chair | Branch Chair |
| Branch Training Coordinator | Community Engagement Volunteer | Branch Chair | Branch Chair |
| Branch Recruitment Coordinator | Community Engagement Volunteer | Branch Chair | Branch Chair |
| Branch Fundraising Coordinator | Community Engagement Volunteer | Branch Chair | Branch Chair |
| Branch IT Coordinator | Community Engagement Volunteer | Branch Chair | Branch Chair |
| Branch Fundraiser | Community Engagement Volunteer | Branch Chair | Branch Chair |
| Divisional Secretary | Community Engagement Volunteer | Branch Chair | Branch Chair |
| Divisional Treasurer | Community Engagement Volunteer | Branch Chair | Branch Chair |
| Helper | Community Engagement Volunteer | Branch Chair | Branch Chair |
| Caseworker | Caseworker | Volunteer Development Manager | Regional Office |
| Visitor | Visitor | Volunteer Development Manager | Regional Office |
| Digital Marketing Volunteer** | Community Engagement Volunteer | Branch Chair | Branch Chair/Community Engagement Manager |
*Currently under review June 2025
** Role currently being redeveloped. Updates due August 2025.
Reporting Issues
If you have any issues logging in with the details you are provided in your welcome email, please email [email protected].
Once logged in, if you are experiencing problems with GoAssemble, that aren’t covered in the User Guides, you can use the “Talk to us” link on the right-hand side of the page in GoAssemble, this will connect you to the GoAssemble support team, who are best placed to help with technical issues.
If you are really struggling to resolve your issue, please contact [email protected].
Additional Guidance
There are multiple User Guides available.