This email will be sent to branch chairs within a region to advise them that their branches will transition into the NDP model and the preparation needed. The email is sent to branch chairs' O365 email after NDP chairs briefing session.
Subject: Network Delivery Project (NDP) Migration Preparation
Dear Branch Chairs,
As you are aware, your region will soon start transitioning into the NDP model of working. To prepare for a smooth and successful migration process there are a few actions you will need to take, these are detailed below. Throughout this preparation phase, and the migration process, you will be supported by your:
- Regional Manager (RM) – name (email)
- Volunteer Development Manager (VDM) – name (email)
- Community Engagement Manager (CEM) – name (email)
Please reach out to these colleagues if you have any questions or concerns. You can also contact the Project team at [email protected].
Volunteer Data Prep
The data for each volunteer will be migrated onto GoAssemble on migration day, which is the Tuesday of your migration week. It is essential to use the most up-to-date and accurate data possible to avoid any issues setting up each volunteer’s profile.
Your VDM will contact you during the two-month preparation period before your branch migrates to review the data we currently hold. They will confirm with you that the volunteers listed are active in their roles. For any that are not, we will offboard them appropriately. Additionally, we need to identify if any active volunteers are missing from our list.
We also seek to identify all Branch Honorary Life Members (BHLM) during this period. Moving forward we will maintain a record of BHLMs to ensure that we accurately capture and celebrate the outstanding contributions of these volunteers; the relationship with these individuals will be maintained by the branch, as it is currently.
Branch Contact Nomination
Hopefully, you will have seen the previous communication sent on 19 June relating to the Branch Connection link, which is live on GoAssemble, which allow caseworkers and visitors to stay connected to their branch post migration.
As branch chair you can select which of your volunteers is most appropriate to be allocated the branch contact permissions. Please review the guidance for chairs and the guidance for branch contact volunteers and consider who you would like allocated the branch contact ‘role’ for your branch. For this initial set up please send the name of your branch contact to [email protected]. If you wish to change the branch contact in the future, your CEM will be able to support with that. A reminder email will be sent two weeks before migration.
Casework Preparation
A critical part of the transition process is the smooth handover of cases from the branch to the Regional Office (RO). Having a clean and well organised handover will minimise any potential impact on beneficiaries and caseworkers. Please share the guidance below with your branch/divisional secretaries and treasurers and support them with the necessary actions, as this will help them prepare for casework moving over to the RO.
NDP Briefings
We will hold face-to-face briefing sessions within your region, open to all volunteers. This will be an opportunity to share updates specific to the region and answer any questions from regional volunteers. The briefings will cover the same content that you previously received at your chairs briefing session. Please encourage your volunteers to attend. Email invite has already been sent directly to them.
As always, we greatly appreciate your support with the rollout of NDP.
Kind Regards,
Regional Manager & the NDP Team