SSAFA Volunteer Knowledgebase

Create volunteer

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If you have the relevant permission, you can manually add individual volunteers without using the application or import process. There will strict rules about when this can be used as the checks and process required for new volunteers to a role will not be implemented using this route. However, you may have one or two existing volunteers who have not been added to Assemble, so this allows their records to be added.

Click the Create volunteer button from "My team" listing page and follow the onscreen instructions. 

If you don't know the date of birth, you must confirm that they are over 13 years old. This is minimum age for GDPR consent in the UK and is not related to SSAFA's minor age setting.

You will need to select the relevant role, team and manager for the volunteer on the second screen, as well as a role start date. If there are any custom fields applied to that role profile to be visible at this point, these will also be shown on this screen.

The final screen allows you to confirm the details and decide if you want any automated message to be sent to the volunteer. You should consider carefully whether this is appropriate as the usual on-boarding process is not being followed here.

The user added through this functionality will still be required, on their first login, to complete any compulsory consents that you have set.

Create non-volunteer

If you have the relevant permission to add non-volunteers, click the arrow for at the right of the Create volunteer button in "My team" listing page to reveal the Create non-volunteer option.  Follow the onscreen instructions.  

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