SSAFA Volunteer Knowledgebase

Continuing the Conversation - Focus: First region of 2025 to transition into the NDP

Updated on

The below information was sent, via email, to all volunteers and staff across SSAFA on 23 April 2025.

To: all volunteers, employees, trustees 

Dear colleagues,

Focus: the first region of 2025 to transition into the NDP

We are excited to announce that the East of England will be the first region in 2025 to move into the NDP joining Wales and the East Midlands.  

The NDP works with our collective strengths – dedication, innovation and commitment and we know that you and those we support will ultimately benefit from the changes, it’s just going to take a little bit of time to get us there. So, here’s a little more detail about it. 

When is this happening in the East of England?

The transition for the region will be gradual, ensuring everyone is well informed and prepared. The preparation period is already underway followed by a gradual transition of branches into the NDP over a period of weeks from the beginning of July.

Transition dates for the East of England: 

  • W/C 7 July 2025 - first branch moves into NDP
  • W/C 11 August 2025 - last branch moves into NDP

How will it be done?

I’m a volunteer in the East of England, when will I get more information?

Your Regional Chair and Regional Manager (previously Regional Operations Manager) will share detailed information and timelines with you. In addition, we are arranging face-to-face briefing meetings in your region, as well as some online town halls which will be recorded for those who can’t attend in person.

What will I need to do?

Plans are nothing without people, and none of this will happen without the continued support and dedication of you all, our vital volunteers and employees.

Please make sure to regularly check your emails for updates and briefing invitations. If possible, take a moment to read the available information.

Where do I look?

A good starting place is the NDP Frequently Asked Questions document, which is a collection of questions that have been posed during and since the trials.

If you are looking for a wide variety of information and wish to view previous recorded presentations about the NDP then the place to be is the NDP Information Hub on SSAFA net.

For detailed information on NDP processes and procedures then go to The Volunteer Knowledge Base – accessible to all volunteers

If you are unable to access SSAFAnet, you will already be on our new Volunteer Management System, GoAssemble, so please refer to the NDP file in the document hub or head to the Volunteer Knowledge Base.

As ever, if you have any questions, please email us at [email protected].

Many thanks,

The Network Delivery Project team

Previous Article Important Update: Organisational restructure outcome
Next Article Caseworker Role Description