SSAFA Volunteer Knowledgebase

OT Practice (TOTP)

Updated on

OT Practice is a ‘Preferred Supplier’ recognised and used by all major Assistance Providers so only this referral is required on the case, as it has the costs on the referral paperwork – once sent this referral is the contract with The OT Practice.

OT Practice Referral Form

You are NOT required to use TOTP, you may use any qualified OT.

However, all quotes received from OT’s must be on headed paper which also include their qualifications. It is advisable to check on the HCPC Register.

RAF related beneficiaries will be provided with an OT assessment by the RAFBF so there is no need for you to do this. In such cases complete the Form A process, send a request to the RAFBF for an OT assessment stating their general need but with no financial amounts included and RAFBF will advise once the OT assessment is completed. Further requests can then be sent out for almonisation.

Almonising

All assessment costs should be almonised for via the normal casework process – please note that there is a mileage charge for return journeys over 50 miles which is currently £0.45p per mile. The account managers will be able to provide an accurate amount for this once the closest available OT has been allocated.


Once you have completed the Form A it is recommended that you initially almonise for the OT costs, you can then add the specified items and their quotes at a later stage and send out a new request to charities for these.

TOTP Referral

Complete the TOTP referral form, this includes detailed guidance notes and costs.

OT Practice Referral Form

Email the completed form to TOTP when emailing an OT Referral Form for the first time you will be asked to set up an account on ‘Enterprise’, you will be sent an email link that lasts 24 hours. Once this is setup you can upload the Referral Form. Ensure you:

  • Upload the whole form
  • Upload it into the the correct place e.g: if it is a referral for a standard assessment, put it under this category.  They will call you if this is incorrect, but this could hold things up.
  • From this account you can keep track of progress.
  • You can use this account for future OR Referrals you make.
  • Call TOTP Accounts team if you have any issues.
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