Community Volunteers provide emotional and practical support to serving personnel and their families. Community Volunteers can provide an all-important listening ear when it is most needed or a more hands-on approach such as when a lift to a medical appointment or help with shopping is required.

Military life can bring its own unique challenges; a loved one deployed or frequent moves due to postings. Some people find themselves facing illness, bereavement or unexpected financial problems. Day-to-day activities can become difficult without a little help and support

This is where our Community Volunteers can step in to provide emotional and practical support to serving personnel and their families. Community Volunteers are part of SSAFA’s volunteer-led Serving Community Teams that operate in 41 locations on military bases around the UK and overseas.

Community Volunteers are fully vetted and receive dedicated training and support via e-learning modules and a trainer led webinar, with the option to earn a recognised accreditation through the Open College Network.​​​​​​​​​​​​​​ Our Community volunteers receive robust support and supervision to ensure they are fully supported with the support they are providing to the community.

A referral can be made by the client, the Community Volunteer or another welfare provider on behalf of the client.

To find out more, contact the Serving Community Support Team – [email protected]