Type of Support | What will be delivered | Who will deliver it | How will people engage | How often they will engage | Where will it be delivered |
---|---|---|---|---|---|
Grant Giving |
Community grants to benefit the serving community.
Small one-off individual grants to serving personnel and family members for urgent, unexpected financial need.
|
Grant Giving Volunteer with grant giving guidance. |
Through referrals via Grant Request Forms, promoted in local community or given out by volunteers or local SSAFA Regional Office. |
Dependent on grant referrals |
Virtually, by telephone and occasionally in person (if visiting grant recipient such as a local school/community centre for example)
|
Fundraising |
Local events, sponsored activities, stalls and stands, raffles, competitions. Organising local events or attending local events to raise funds and awareness. |
Events and Fundraising Coordinator and Fundraising Volunteer
Training: fundraising awareness session and links to digital team for social media guidance |
Through Families Days, local events, local units, community centres, word of mouth, using social media for awareness |
Dependant on fundraising programme of events |
In person
|
Community Connection Activities |
Group activities to bring communities together to alleviate loneliness and isolation |
Community Connection Champion
Training: Community Connection training |
Through one-off events or a series of planned activities |
Dependant on type of activity |
In person Virtually |
Practical and emotional support |
Support includes being a listening ear to a member of the serving community or a family, practical help such as a lift to an appointment for someone who can’t drive or help with other tasks.
|
Community Volunteer Coordinators and Community Volunteers
Training: Community Volunteering Course |
Through an MS referral form |
Dependant on number of referrals |
In person or virtually |
Awareness |
Engagement with the chain of command, serving community, local organisations |
Chair Training: awareness of SSAFA through attending the Chair’s Induction |
Through coffee mornings, meetings, online stakeholder meetings, Families Days |
Dependant on frequency of events and meetings |
In person or virtually |
Finance |
Processing of community and individual grants, fundraising monies and volunteer expenses |
Finance Coordinator Training: Treasurer course |
Through SCT |
Dependant on grant requests etc – weekly if busy SCT |
Online |
Social media |
Raising awareness of activities, fundraising, competitions and community events, as well as promoting recruitment of new volunteers. |
Digital Marketing Volunteer Training and guidance through SSAFA’s digital team |
Reaching the serving community through local Facebook groups and pages connected to the local serving community |
Dependant on event schedule/plans |
Online |
Serving Community Team Service Breakdown
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