| Volunteer Role | SCT Roles (other than Chair) |
|---|---|
| Frequency of inductions (i.e. first Monday of each month and times etc.) | Induction given just after interview of each volunteer |
| Method of delivery (face to face / Teams / hybrid etc.) | Teams |
| Named lead / role | Charlotte / Nikki |
What will be covered
| Topic | Further Detail |
|---|---|
| Existing volunteers and volunteer recruitment |
Give details around existing volunteers within the SCT and their roles and local point of contact. Future recruitment needs and processes. |
| Specific SCT processes (for relevant roles) | Give more detailed information about Grant Giving process (for Admin Coordinator, Finance Coordinator, Grant Giving Volunteer), Community Volunteering process and training required (CV / CVC), Community Connection Champion (CCC) role, training required, and related Community Connection funding. |
| Finance / Fundraising (for Finance Coordinator) |
Discuss banking mandate and availability of QR code stickers for fundraising. Annual Returns statistics. |
| GoAssemble and Learning Base | Information about GoAssemble, training available re GA, volunteer training requirements / expectations, and other training available on Learning Base. |
| Serving Community News / Social Media (Particularly for Community Connection Champions, Administration Coordinator, and Events & Fundraising Coordinator | Chat about keeping Serving Community Support Team (SCST) informed of good news stories / events etc, for us to share on social media and in the SC News. |
| Fundraising and Events (where relevant) | Unique selling point of where SCT funds are spent (grants), marketing materials, risk assessments, public liability insurance, PR team, fundraising team, Sum Up machines / QR code fundraising stickers. |
| Volunteer Knowledge Base | Information about where to find SCT service information, wider SSAFA information, resources and policies etc. |
| Serving Community Support Team and shared inbox | Info about colleagues in the SCST, how they can support and where to ask questions / signpost via shared inbox. |
| Other points of contact in SSAFA (where relevant) | Local Regional Office, Regional Manager (RM), Regional Chair (RC), Community Engagement Manager (CEM), Regional Marcomms Manager (RMM), Volunteer Experience (VE) team, Marketing Hub. |
| Local Induction | Local induction also given by Chair to give relevant info and make introductions. |