This is an important piece of work, and you are encouraged to take the time to review it carefully. Please note that the findings are presented exactly as received and have not been amended.
This report was analysed by grouping common themes and selecting quotes to illustrate them. These themes reflect the real experiences of SSAFA employees and volunteers.
Strengths: We have a strong sense of purpose and a shared commitment to SSAFA’s mission—something we can all be proud of.
Opportunities: We’ve identified areas where we can enhance communication, increase collaboration across teams, and continue to strengthen our focus on inclusion and wellbeing.
Can I comment on the report now?
Right now, we’re not asking for feedback on the report itself. We’re still working with on a follow-up action plan, and we want to make sure we can respond clearly and thoughtfully. Once we’re ready to move into the feedback stage, we’ll reach out and let you know how you can share your views.
Your feedback so far has been instrumental in highlighting what’s working well and where we can improve. The Executive team and Board of Trustees are committed to turning these insights into action, and we value your continued engagement.
What is happening now?
Click the link here: Latest Updates of the Culture review to learn more