SSAFA Volunteer Knowledgebase

Recent updates

For Volunteers in Overseas
Article

Updated on Apr 30, 2026

Knowledge Base Caseworking Meet Your Regional Team packs
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Update my details
Article

Updated on Apr 29, 2026

GoAssemble and Learning Base GoAssemble User Guides My profile
Composing a new message
Article

Updated on Apr 29, 2026

GoAssemble and Learning Base GoAssemble User Guides Message/Email centre
Migrating to GoAssemble - ROI and NI volunteers
Article

Updated on Apr 29, 2026

Knowledge Base NDP Information Hub ROI and NI General NDP Information
Details of the Casework Process - Northern Ireland
Article

Updated on Apr 29, 2026

Knowledge Base Northern Ireland and Republic of Ireland Casework Northern Ireland
AI Policy - How AI can be used & AI policy guidance - ethics and bias
Article

Updated on Apr 27, 2026

Knowledge Base Caseworking General Information
Manual handling policy
Article

Updated on Apr 27, 2026

Knowledge Base Branches Policies
For Caseworkers in the South West Region
Article

Updated on Apr 24, 2026

Volunteer Handbook Getting Started at SSAFA Meet Your Regional Team Packs - For Caseworkers
Article also found in:
- Knowledge Base / Caseworking / Meet Your Regional Team packs
Details of the Casework Process - Republic of Ireland
Article

Updated on Apr 24, 2026

Knowledge Base Northern Ireland and Republic of Ireland Casework Republic of Ireland
Support & Supervision Framework for Serving Community Volunteers
Article

Updated on Apr 23, 2026

Volunteer Handbook Volunteer Support Support & Supervision