SSAFA Volunteer Knowledgebase

Recent updates

Welfare Operations Services Overview Pack
Article

Updated on Jan 09, 2026

Knowledge Base Branches General Information
Article also found in:
- Volunteer Handbook / Getting Started at SSAFA / Welcome & Introduction
- Knowledge Base / Caseworking / General Information
The role of your Regional Marcomms Manager
Article

Updated on Jan 09, 2026

Knowledge Base Branches General Information
The role of your Volunteer Development Manager
Article

Updated on Jan 09, 2026

Knowledge Base Caseworking Casework Overview under NDP
Article also found in:
- Knowledge Base / Branches / General Information
Induction Plans for Volunteers - Branch Chair
Article

Updated on Jan 08, 2026

Knowledge Base NDP Volunteer Induction Pathways NDP Volunteer Induction Plans
SSAFA Welfare Operations Organigrams
Article

Updated on Jan 08, 2026

Volunteer Handbook Getting Started at SSAFA Welcome & Introduction
SSAFA Regional Roles: Responsibilities and Collaboration Overview Guide
Article

Updated on Jan 08, 2026

Knowledge Base NDP Information Hub General Information
Adding a Hyperlink to a Message
Article

Updated on Jan 07, 2026

GoAssemble and Learning Base GoAssemble User Guides Message/Email centre
Conflict of Interest Policy & Procedure
Article

Updated on Jan 07, 2026

Knowledge Base Caseworking Casework Guidance
Volunteer Safety Handbook
Article

Updated on Jan 07, 2026

Knowledge Base SSAFA Policies & Guidance Volunteer Policies
Article also found in:
- Volunteer Handbook / Handbook Essentials / Volunteer Essentials
- Knowledge Base / Branch Handbook / Getting started
Signposting Guidance
Article

Updated on Jan 07, 2026

Knowledge Base Caseworking Casework Guidance