SSAFA Volunteer Knowledgebase

Recent updates

Viewing Cases After Submission to Regional Office
Article

Updated on Oct 03, 2025

Casework Caseworking Casework Guidance
Branch President Role Description
Article

Updated on Oct 03, 2025

Volunteer Handbook Volunteer Role Descriptions and Induction Plans Volunteer Role Descriptions
Article also found in:
- Branches and Community Engagement / Branches / Role Descriptions
Notification Settings
Article

Updated on Oct 02, 2025

Volunteer Handbook GoAssemble User Guides Message/Email centre
Support & Supervision Framework - Caseworkers
Article

Updated on Oct 01, 2025

Volunteer Handbook Volunteer Support Support & Supervision
Fundraising Together Policy
Article

Updated on Sep 30, 2025

Volunteer Handbook SSAFA Policies & Guidance SSAFA Policies
Article also found in:
- Branches and Community Engagement / Branch Handbook / Fundraising
Volunteer's Guide to One-to-One Discussion
Article

Updated on Sep 25, 2025

Volunteer Handbook Volunteer Support Support & Supervision
Support & Supervision - Our pledge to volunteers
Article

Updated on Sep 25, 2025

Volunteer Handbook Volunteer Support Support & Supervision
Transition Preparation Guidance for Branch and Divisional Treasurers
Article

Updated on Sep 23, 2025

Volunteer Handbook NDP Rollout Information Archive
Public-Facing Complaints Policy
Article

Updated on Sep 18, 2025

Volunteer Handbook SSAFA Policies & Guidance SSAFA Policies
How to order a branded poppy wreath
Article

Updated on Sep 18, 2025

Branches and Community Engagement Community engagement support Brand and design