SSAFA Volunteer Knowledgebase

Recent updates

Mosaic Fields & Documentation Checklist
Article

Updated on Dec 08, 2025

Casework Caseworking Casework Forms and Templates
Branch Honorary Life Membership
Article

Updated on Dec 08, 2025

Volunteer Handbook SSAFA Policies & Guidance Volunteer Policies and Related Guidance
Article also found in:
- Branches and community engagement / Branch handbook / Policies and governance
4 Dec: Continuing the Conversation - Focus: Reflecting on 2025 - Progress, insights and thanks
Article

Updated on Dec 04, 2025

Volunteer Handbook NDP Rollout Information Archive 2025 Email Updates
Client Referral Form into SSAFA
Article

Updated on Nov 26, 2025

Casework Caseworking Casework Forms and Templates
20 Nov: Continuing the Conversation - Focus: Introducing the Branch Vision
Article

Updated on Nov 20, 2025

Volunteer Handbook NDP Rollout Information Archive 2025 Email Updates
Sir James Gildea Awards
Article

Updated on Nov 12, 2025

Volunteer Handbook Reward & Recognition Awards
Meet your Community Engagement Managers
Article

Updated on Nov 11, 2025

Branches and community engagement Branch handbook Meet your regional team
6 Nov: Continuing the Conversation - Focus: Network Delivery Project (NDP) rollout progress and plans for early 2026
Article

Updated on Nov 07, 2025

Volunteer Handbook NDP Rollout Information Archive 2025 Email Updates
Meet Serving Community Support Team pack
Article

Updated on Nov 06, 2025

Volunteer Handbook Getting Started at SSAFA Meet Your Team Packs - Specialist Services
Article also found in:
- Specialist Services / Serving Community Teams / General Information
Glasgow's Helping Heroes
Article

Updated on Nov 06, 2025

Branches and community engagement Branch handbook Wider SSAFA services
Article also found in:
- Volunteer Handbook / Getting Started at SSAFA / Departments & Specialist Services