SSAFA Volunteer Knowledgebase

Recent updates

Meet Virtual Casework Team pack
Article

Updated on Dec 10, 2025

Knowledge Base Caseworking Meet Your Regional Team packs
Article also found in:
- Volunteer Handbook / Getting Started at SSAFA / Meet Your Regional Team Packs - For Caseworkers
Volunteer Policy
Article

Updated on Dec 10, 2025

Knowledge Base SSAFA Policies & Guidance SSAFA Policies
Article also found in:
- Knowledge Base / SSAFA Policies & Guidance / Volunteer Policies
Guidance for Nominators
Article

Updated on Dec 10, 2025

Volunteer Handbook Reward & Recognition Guidance for Nominators (2025)
AO Business Order Form
Article

Updated on Dec 10, 2025

Knowledge Base Caseworking Casework Forms and Templates
October 2025: Update on Community Engagement Strategy by Director of Welfare Operation
Article

Updated on Dec 09, 2025

Knowledge Base NDP Information Hub Community Engagement Strategy
Draft Community Engagement Strategy - Feedback Report
Article

Updated on Dec 09, 2025

Knowledge Base NDP Information Hub Community Engagement Strategy
The Vision for Community Engagement in Branches
Article

Updated on Dec 09, 2025

Knowledge Base Branches General Information
Article also found in:
- Volunteer Handbook / Getting Started at SSAFA / Welcome & Introduction
Mosaic Fields & Documentation Checklist
Article

Updated on Dec 08, 2025

Knowledge Base Caseworking Casework Forms and Templates
Branch Honorary Life Membership
Article

Updated on Dec 08, 2025

Knowledge Base Branches Guidance
Article also found in:
- Knowledge Base / SSAFA Policies & Guidance / Volunteer Policies
SSAFA Financial Assistance – Funds Criteria
Article

Updated on Dec 08, 2025

Knowledge Base Caseworking SSAFA Financial and Grants Guidance