SSAFA Volunteer Knowledgebase

Recent updates

AI Policy - How AI can be used & AI policy guidance - ethics and bias
Article

Updated on Apr 27, 2026

Knowledge Base Caseworking General Information
Manual handling policy
Article

Updated on Apr 27, 2026

Knowledge Base Branches Policies
For Caseworkers in the South West Region
Article

Updated on Apr 24, 2026

Volunteer Handbook Getting Started at SSAFA Meet Your Regional Team Packs - For Caseworkers
Article also found in:
- Knowledge Base / Caseworking / Meet Your Regional Team packs
Casework Process Overview - Republic of Ireland
Article

Updated on Apr 24, 2026

Knowledge Base Northern Ireland and Republic of Ireland Casework Republic of Ireland
Details of the Casework Process - Republic of Ireland
Article

Updated on Apr 24, 2026

Knowledge Base Northern Ireland and Republic of Ireland Casework Republic of Ireland
Details of the Casework Process - Northern Ireland
Article

Updated on Apr 24, 2026

Knowledge Base Northern Ireland and Republic of Ireland Casework Northern Ireland
Casework Process Overview - Northern Ireland
Article

Updated on Apr 24, 2026

Knowledge Base Northern Ireland and Republic of Ireland Casework Northern Ireland
Frequently Asked Questions
Article

Updated on Apr 23, 2026

Knowledge Base NDP Information Hub General Information
Support & Supervision Framework for Serving Community Volunteers
Article

Updated on Apr 23, 2026

Volunteer Handbook Volunteer Support Support & Supervision
Stationery and office supplies
Article

Updated on Apr 22, 2026

Knowledge Base Community engagement support Brand and design