SSAFA Volunteer Knowledgebase

Recent updates

Handling Difficult Situations - Beneficiary Behaviour
Article

Updated on Dec 23, 2025

Casework Caseworking Casework Guidance
Eligibility for SSAFA Support
Article

Updated on Dec 23, 2025

Casework Caseworking Casework Guidance
Definitions of Cases, Visits and Enquiries
Article

Updated on Dec 23, 2025

Casework Caseworking Casework Guidance
Caldicott Principles
Article

Updated on Dec 23, 2025

Casework Caseworking Casework Guidance
Arranging a Client Visit
Article

Updated on Dec 23, 2025

Casework Caseworking Casework Guidance
Almonisation Process, Order of Almonisation
Article

Updated on Dec 23, 2025

Casework Caseworking Casework Guidance
Fundraising Code of Practice
Article

Updated on Dec 15, 2025

Volunteer Handbook SSAFA Policies & Guidance SSAFA Policies
Article also found in:
- Branches and Community Engagement / Branch Handbook / Fundraising
Volunteer Commitment
Article

Updated on Dec 15, 2025

Volunteer Handbook SSAFA Policies & Guidance Volunteer Policies
Article also found in:
- Volunteer Handbook / Getting Started at SSAFA / Volunteer Essentials
- Branches and Community Engagement / Branch Handbook / Getting started
Community Engagement Strategy
Article

Updated on Dec 15, 2025

Branches and Community Engagement Branch Handbook Community Engagement
Article also found in:
- Branches and Community Engagement / Branches / General Information
Armed Forces Abbreviations
Article

Updated on Dec 15, 2025

Volunteer Handbook Getting Started at SSAFA Volunteer Essentials
Article also found in:
- Branches and Community Engagement / Branch Handbook / Extra Support