Funding from Boeing and Sodexo has currently ended and SSAFA Financial Assistance is currently providing the assistance via the generous donations to the Cost of Living Fund from SSAFA Branches and SSAFA. 

The 12-month rolling eligibility cycle was reset on 17/10/2025.

Please note: Only energy vouchers can be sent via text. Supermarket vouchers cannot be sent via text. 

Applications are completed by the Regional Office employees only via this application form: SSAFA CRISIS VOUCHER REQUEST FORM

Funding

The provision of vouchers is currently funded by SSAFA.

We can neither guarantee the funding will last a full calendar year, nor that funding will be provided in future.  

Eligibility

The usual SSAFA eligibility Criteria applies - See ScreenSteps for Eligibility for SSAFA Support | Caseworking | SSAFA Volunteer Knowledgebase

Proof of Service:-

Proof of Service IS NO LONGER REQUIRED (your judgement and discretion is trusted, a Service Number must still be obtained and included in the application.)

Dependent Children: -  

• Children under the age of 18 for whom the applicant is the parent/ guardian/ main care giver of.  
• Babies are deemed to be a dependent child.
• Shared custody – If the dependent child is staying with the applicant during the period of crisis, then they are eligible as per the voucher limits below.  

Serving Members:-

Serving Members of the UK Armed Forces – Are eligible for the scheme.  

Voucher Limits

Period of access to vouchers: -

• One food/ clothing voucher per household in a 12-month period (rolling) this was reset as of 17/10/2025
• One energy voucher per household in a 12-month period (rolling) this was reset as of 17/10/2025

Household Status Limits:-

• Single Adult = £50
• Couple or 1 adult and 1 child = £100
• 2 adults and up to 2 dependent children = £150
• 2 adults and more than 2 dependent children = £200

• Single Adult with more than one dependent child: -

  We apply £50 for the adult and then plus £50 per child, up to a maximum of £200 per application. 

To see what happens when a beneficiary receives the email and voucher please see the below guide: